Troubleshooting
6 articles in this collection
Written by Esmée and Joy Honig
Written by Esmée and Joy Honig
Why do I see my lessons in LessonUp, even though I have locked them?
Written by Joy Honig
Updated over a week ago
Updated over a week ago
My student indicates that he has completed the lesson, but I don't see anything in the reports.
Written by Joy Honig
Updated over a week ago
Updated over a week ago
I can't log in anymore / I've forgotten my password
Written by Esmée
Updated over a week ago
Updated over a week ago
A student can no longer log in
Written by Esmée
Updated over a week ago
Updated over a week ago
Restore a student's login credentials
If a student is already in a LessonUp class, you can help them quickly
Written by Esmée
Updated over a week ago
Updated over a week ago
LessonUp does not work for my students
Common causes and solutions when students experience problems with LessonUp
Written by Esmée
Updated over a week ago
Updated over a week ago