Troubleshooting

5 articles in this collection
Written by Esmée and Joy Honig

Why do I see my lessons in LessonUp, even though I have locked them?

Written by Joy Honig
Updated over a week ago

I can't log in anymore / I've forgotten my password

Written by Esmée
Updated over a week ago

A student can no longer log in

Written by Esmée
Updated over a week ago

Restore a student's login credentials

If a student is already in a LessonUp class, you can help them quickly

Written by Esmée
Updated over a week ago

LessonUp does not work for my students

Common causes and solutions when students experience problems with LessonUp

Written by Esmée
Updated over a week ago